support when you need it
helping you keep moving
Whether you need help using BIMfusion, have a technical question or have been asked to start a remote
support session, our UK-based support team is here to help.
Support Tickets
Log and track a support request with our technical team.
UK Support Team
Speak directly with people who know BIMfusion and understand your system.
Remote Assistance
Secure remote support when requested by one of our technicians.
Help & Guidance
Access BIMfusion help, guides and useful support information.
Raise A Support Ticket
The quickest way to get technical assistance. Tell us what you’re experiencing and our support team can investigate and keep you updated.
Remote Support
Only start a remote support session when requested by an authorised Solution Suppliers support representative.
Software / update problems
Please check that your antivirus or security software is up to date and is not preventing downloads from Solution Suppliers.
If the problem continues, raise a support ticket and we’ll be happy to help.
Still need some help?
Our support team is here to assist with BIMfusion, installation, updates and technical queries.
Contact Support
Business Hours
- Mon - Thu
- -
- Friday
- -
- Sat - Sun
- Closed
